🚚 Delivering Elegance with Care (shipping delivery policy)

At Punjabi Threads – Suits & Stitches, every outfit is crafted and packed with love — because we know it’s more than just clothing, it’s a part of your story.
We aim to ensure your orders reach you quickly, safely, and beautifully — whether you’re in Melbourne, across Australia, or placing a special international order.

📦 Processing Time

• All ready-to-ship items are dispatched within 1–3 business days after payment confirmation.

• Custom stitching or alteration orders may take 7–14 business days, depending on design complexity and current order volume.

• Once your order is ready, you’ll receive a confirmation email or WhatsApp message with your tracking details.

🚀 Shipping Options (Australia-Wide)

We use trusted courier partners like Australia Post, Sendle, and Fastway to ensure reliable delivery.

⏰ Note: Delivery times may vary slightly during public holidays, promotional periods, or due to unforeseen courier delays.

🌏 International Shipping

Yes, we ship worldwide!
For customers outside Australia, shipping rates are calculated at checkout based on your location and parcel weight.
Delivery generally takes 10–20 business days, depending on the destination and customs process.
Any applicable customs duties or import taxes are the responsibility of the buyer.

💫 Order Tracking

Once your order has been shipped, you’ll receive an email and/or WhatsApp message containing a tracking number and link to monitor your parcel in real time.
If you face any issues tracking your order, simply contact us — we’re happy to assist.

🎀 Packaging

All products are carefully packed in protective polybags or boutique boxes to prevent any damage during transit.
Custom-stitched suits are pressed and neatly folded, ensuring they arrive ready to wear.

📍 Local Pickup (Melbourne)

Customers near Donnybrook, Craigieburn, and northern suburbs of Melbourne can choose Free Local Pickup at checkout.
We’ll contact you to confirm pickup date and time once your order is ready.

🧵 Delays & Exceptions

While we always strive for timely delivery, certain factors may cause slight delays — such as fabric unavailability, courier delays, or public holidays.
In such cases, we’ll promptly update you via email or WhatsApp.

Our team is always here to ensure your experience is smooth from stitch to doorstep.